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Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

1 Click to Vote

Feedback Reminders - Ability to change time and day of send

It would be useful to have the power to be able to control when a reminder email is sent out. For example if I only want it to go out on a weekday and never on a weekend. And if I wanted to change the send time. For example; from 10am (which is th...

Created 2 days ago by Guest

Campaign Management

0
1 Click to Vote

Response Performance - Open / Non-Open Engagement Analysis

As a marketer, it would be useful to be able to do more with the open or non open data. For example, if I wanted to be able to identify the customers who never leave a review after being sent an email. The ability to be able to filter based on vol...

Created 5 days ago by Guest

Reporting & Insight

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1 Click to Vote

Allow the slide-out reviews tab to be 'dismissable'

We have had several customers get in touch complaining that on their devices/browsers the slide-out reviews tab gets in the way of core functionality/browsing of our store On further investigation this is happening on tablets or when the customer...

Created 5 days ago by Paul McKay

Review widgets

0
4 Click to Vote

Add a Product Review Carousel

Please provide a product review carousel to replicate the service review carousel.

Created 29 days ago by Guest

Review widgets

0
19 Click to Vote

To be notified if a customer replies or re-rates their feedback

Hi, I think it would be beneficial to have a notification or email when a customer replies or re-rates your feedback. It is all well and good keeping an eye on each and every reply, but when you look after three brands this is impossible to chec...

Created 8 months ago by Guest

Alerts, notifications & scheduling

0
37 Click to Vote

The ability to socially share across Instagram & Linkedin

I think it would be really beneficial to include the ability to share reviews through Instagram now this platform is as frequently used as Facebook & Twitter. I also think it would be really helpful to add the ability to add the option for r...

Created about 1 year ago by Guest

Review Promotion

8
2 Click to Vote

Improve on-boarding

For new customers, it would be great to understand how to fully make the most out of feefo and use the testimonials/social proof across all types of content.

Created about 1 month ago by Lisa Moon

Account setup

0
2 Click to Vote

Feefo Survey

So we can get further feedback on particular customer journeys and share the Feefo rating from them.

Created about 1 month ago by Guest

Campaign Management

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64 Click to Vote

Ability to send emails to customers requesting to change their reviews

Sometimes we get negative reviews and we work to make our customers happy. Sometimes sometimes our customers leave negative review by mistake. Please create a button that will send an email to custoemrs who already left a review, asking them to ch...

Created almost 3 years ago by mikhail myzgin

Responding to feedback

6 Planned
1 Click to Vote

Aggregate Product Range Reviews

As a retailer with over 20,000 products, we often have multiple products defined by a range. For example...the 'BOSS Katana Range' has 10 unique products within it. It would be awesome if there was a filter to aggregate reviews for these 10 pr...

Created 18 days ago by Guest

Review widgets

0