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Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

1 Click to Vote

Re-rate experience

Its not very clear for an end consumer how to re-rate. Often they with reply with a comment saying how positive the resolution has been but dont know how to change the star rating. This should be made clearer

Created 5 days ago by Sarah Elkins

Review Collection

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5 Click to Vote

trusted service badge on Merchant page

Customers have requested that we show their Trusted Service accreditation on their merchant page. It a fantastic achievement and it would be great for customers to be able to display as much as possible

Created 27 days ago by Sarah Elkins

Review Promotion

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1 Click to Vote

Filter Reviews by Product on Merchant page

For companies like ours that have multiple products, it would be beneficial for the user to just see reviews for the products they are interested in.

Created 5 days ago by Guest

Public Reviews Page

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1 Click to Vote

Ability to Add Attachments to Responds from Companies

It would be good if brands could reply with attachments. We take quality control photos before we ship out our products and sometimes, it would be useful to show these in response to negative feedback so that others can make their own minds up on ...

Created 6 days ago by Guest

Responding to feedback

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1 Click to Vote

Match the fields on the individual sale upload form to the fields in the multiple sales spreadsheet

Useful for customers who have more than one saleschannel, and may need to log a few phone orders individually on top of using the plug in etc, or for smaller businesses with lower sales numbers per day, who will find it easier and more efficient t...

Created 8 days ago by Guest

Uploading sales

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1 Click to Vote

Add Customer name to Manage Feedback Requests - Download as CSV

Hi, It would be useful if you could add the customer name to the CSV report from the Manage Feedback Requests page. Thanks

Created 9 days ago by Guest

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1 Click to Vote

Response Performance Report

It is a little confusing to navigate to the Response Performance Report and not get much insight regarding response rates. I'd like to be able to see, in a certain time frame, how many people responded and what percentage the response rates we...

Created 11 days ago by Guest

Reports

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44 Click to Vote

The ability to socially share across Instagram & Linkedin

I think it would be really beneficial to include the ability to share reviews through Instagram now this platform is as frequently used as Facebook & Twitter. I also think it would be really helpful to add the ability to add the option for r...

Created over 1 year ago by Guest

Review Promotion

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11 Click to Vote

Add a Product Review Carousel

Please provide a product review carousel to replicate the service review carousel.

Created 5 months ago by Guest

Review widgets

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1 Click to Vote

A viewable score for multiple campaigns

We use the multiple campaigns and when I look on the manage campaign tab it'd be great to see the individual score of that department without having to mess with changing tags in the main overview.

Created 13 days ago by Dan Grayson

Performance profiling

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