We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

1 Click to Vote

Testing - Layout

This is a test to check layout

Created about 22 hours ago by Julie-Ann McCool

0
1 Click to Vote

Change the feedback date on indivudal sales lines once uploaded and in pending

Merchants who send data i.e. via Shopify have no ability to add a feedback date to override their feedback preferences - so if they have clients abroad to whom lead delivery times are longer this can cause a problem, however if they could change t...

Created about 22 hours ago by Guest

Sales Uploads

1
8 Click to Vote

To be notified if a customer replies or re-rates their feedback

Hi, I think it would be beneficial to have a notification or email when a customer replies or re-rates your feedback. It is all well and good keeping an eye on each and every reply, but when you look after three brands this is impossible to chec...

Created about 1 month ago by Guest

Email & Alert notifications

0
1 Click to Vote

Movable Windows

I think the window that appears when responding to reviews should be movable. In the attached image, you can see that the window blocks the text. Although semi-adequate for short reviews, longer reviews cover more areas, and therefore require mor...

Created 6 days ago by Guest

Responding to Feedback

0
30 Click to Vote

The ability to socially share across Instagram & Linkedin

I think it would be really beneficial to include the ability to share reviews through Instagram now this platform is as frequently used as Facebook & Twitter. I also think it would be really helpful to add the ability to add the option for r...

Created 9 months ago by Guest

Advertising

8
97 Click to Vote

Editing my response to a review as a merchant

When i made a spelling error etc. Now you have made this very difficult.

Created over 2 years ago by Tracey Morgan

Responding to Feedback

13 Planned
2 Click to Vote

Rateable Attributes in Enter Individual Sale

When a merchant uploads via a data sheet they have the option to use rateable attributes, when uploading on the individual basis this is not an option. Are we able to add in this field?

Created 24 days ago by Sarah CA

Sales Uploads

0
2 Click to Vote

Product Catalogue spreadsheet to be added to the Hub

Please can we have the Product Catalogue spreadsheet added to the hub under manage manual catalogue so this is accessible to all without the Feefo team needing to send this out.This will help those customers going through Virtual Implementation.

Created 24 days ago by Sarah CA

Feefo Application

0
19 Click to Vote

5 Star data collected in the email

Response rates for reviews are low and getting lower because customers are simply being bombarded with surveys and review emails every day. Feefo needs to apply the tactics that many other providers offer whereby the star rating in the email can ...

Created 8 months ago by Guest

Email & Alert notifications

3
57 Click to Vote

Ability to send emails to customers requesting to change their reviews

Sometimes we get negative reviews and we work to make our customers happy. Sometimes sometimes our customers leave negative review by mistake. Please create a button that will send an email to custoemrs who already left a review, asking them to ch...

Created over 2 years ago by mikhail myzgin

Dashboard / Review capture

6 Planned

} catch(e) { console.log(e); }