We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

1 Click to Vote

Ability to automate output of reviews containing key words eg web, website, internet, mobile

Alerts team responsible for this area

Created 2 Aug 04:57pm by Guest

Reports

0
1 Click to Vote

Order the breakdown feedback in the 'Service Performance Report'

Can there be a way whereby the columns in the topic breakdown at the bottom of the 'Service Performance Report' can be ordered. Currently I can only one column at a time whereas it would be great to order 2 columns at a time e.g. order the 'Topics...

Created 18 Jun 02:28pm by Guest

Reports

0
2 Click to Vote

Ability to send Feedback notifications and Reports in Scheduler to external email addresses

A merchant (citystashers) has requested that his 150 drop off points (shops in London) receive their own feedbacks as they come in, the merchant does not want them to be a user to have access to the feedback section, just a 'read only' notificati...

Created 21 Aug 01:43pm by Guest

Alerts, notifications & scheduling / Reports

3 Already exists
2 Click to Vote

Save view of Custom Extract Report

It would be great if you could save the options you like to see in the custom extract report so that instead of having to choose all of your favourites every time you want to run the report you could just choose your saved custom report.

Created 12 Jul 03:39pm by Guest

Reports

1
2 Click to Vote

Likes and shares on a report

Is there any way I can run a report to show how many of our customer reviews get “liked” or “shared” by other people reading the reviews?

Created 18 May 01:02pm by Guest

Reports

1
2 Click to Vote

Building reports

Automation of reports that pull together both star rating, NPS and Insight tags would be very helpful

Created 18 Apr 03:55pm by Richard Bailey

Reports

1
2 Click to Vote

Keep output the same

Please make sure you do not change the format/output of the report when downloaded. As a company using this data, any change will effect the template we use weekly to then present our feefo score.

Created 18 Apr 08:05am by Guest

Reports

3
2 Click to Vote

We would like to see if we could get the top active 150 best selling products every month

No description provided

Created 14 Apr 08:26am by Guest

Reports

2 Already exists
2 Click to Vote

We would like a report showing how many reviews we have replied to within a given day.

The current report only shows number of reviews we replied to from the feedback that came in that same day. The report that we are looking for was available on Feefo V.1 and was called Housekeeping Report. We desperately need this report back on a...

Created 13 Apr 02:54pm by Nick Kanonis

Reports

5 Likely to implement
1 Click to Vote

Longer scroll on NPS feedback pages

I can't select anything above 10 records per page as the options are below the fold and I can't reach them.

Created 4 Dec 09:31am by Guest

Reports

1 Require more information

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by status

Filter by category

Ability to automate output of reviews containing key words eg web, website, internet, mobile

Order the breakdown feedback in the 'Service Performance Report'

Ability to send Feedback notifications and Reports in Scheduler to external email addresses

Save view of Custom Extract Report

Likes and shares on a report

Building reports

Keep output the same

We would like to see if we could get the top active 150 best selling products every month

We would like a report showing how many reviews we have replied to within a given day.

Longer scroll on NPS feedback pages

Filter by status

Filter by category

Identify yourself with your email address

Ability to automate output of reviews containing key words eg web, website, internet, mobile

Order the breakdown feedback in the 'Service Performance Report'

Ability to send Feedback notifications and Reports in Scheduler to external email addresses

Save view of Custom Extract Report

Likes and shares on a report

Building reports

Keep output the same

We would like to see if we could get the top active 150 best selling products every month

We would like a report showing how many reviews we have replied to within a given day.

Longer scroll on NPS feedback pages