We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

2 Click to Vote

Save view of Custom Extract Report

It would be great if you could save the options you like to see in the custom extract report so that instead of having to choose all of your favourites every time you want to run the report you could just choose your saved custom report.

Created almost 3 years ago by Guest

Reports

1
1 Click to Vote

Longer scroll on NPS feedback pages

I can't select anything above 10 records per page as the options are below the fold and I can't reach them.

Created over 1 year ago by Guest

Reports

1 Require more information
1 Click to Vote

Last review date for multiple branches

is there a way in the feedback breakdown report to show the last review date for each branch. currently the only way to see the last review for a branch is to filter the feedback by sales tag - if you have more than 10 branches this is very time ...

Created over 1 year ago by Guest

Reports

1
2 Click to Vote

Likes and shares on a report

Is there any way I can run a report to show how many of our customer reviews get “liked” or “shared” by other people reading the reviews?

Created about 3 years ago by Guest

Reports

1
2 Click to Vote

Building reports

Automation of reports that pull together both star rating, NPS and Insight tags would be very helpful

Created about 3 years ago by Richard Bailey

Reports

1
2 Click to Vote

Keep output the same

Please make sure you do not change the format/output of the report when downloaded. As a company using this data, any change will effect the template we use weekly to then present our feefo score.

Created about 3 years ago by Guest

Reports

3
2 Click to Vote

We would like to see if we could get the top active 150 best selling products every month

No description provided.

Created about 3 years ago by Guest

Reports

2 Already exists
1 Click to Vote

a % meter that shows you how far you are from increasing/decreasing to a new score (for ex. 89% on way to move from 4.5 to 4.5)

This will allow us to see how negative and positive ratings impact scores real time, and act as a motivator to imform team of how close/far we are from our foals daily.

Created over 1 year ago by Philip Muller

Reports / Dashboard

1
2 Click to Vote

We would like a report showing how many reviews we have replied to within a given day.

The current report only shows number of reviews we replied to from the feedback that came in that same day. The report that we are looking for was available on Feefo V.1 and was called Housekeeping Report. We desperately need this report back on a...

Created about 3 years ago by Nick Kanonis

Reports

5 Likely to implement
1 Click to Vote

To easily identify which link the client left feedback to. The original email or the reminder

This is useful as we run campaigns on a reminder email and offer the client a small perk.

Created over 1 year ago by Claire Cheater

Campaign Management / Reports

0

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by Status

Filter by Category

Save view of Custom Extract Report

Longer scroll on NPS feedback pages

Last review date for multiple branches

Likes and shares on a report

Building reports

Keep output the same

We would like to see if we could get the top active 150 best selling products every month

a % meter that shows you how far you are from increasing/decreasing to a new score (for ex. 89% on way to move from 4.5 to 4.5)

We would like a report showing how many reviews we have replied to within a given day.

To easily identify which link the client left feedback to. The original email or the reminder

Filter by Status

Filter by Category

Identify yourself with your email address

Save view of Custom Extract Report

Longer scroll on NPS feedback pages

Last review date for multiple branches

Likes and shares on a report

Building reports

Keep output the same

We would like to see if we could get the top active 150 best selling products every month

a % meter that shows you how far you are from increasing/decreasing to a new score (for ex. 89% on way to move from 4.5 to 4.5)

We would like a report showing how many reviews we have replied to within a given day.

To easily identify which link the client left feedback to. The original email or the reminder