We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

64 Click to Vote

Ability to send emails to customers requesting to change their reviews

Sometimes we get negative reviews and we work to make our customers happy. Sometimes sometimes our customers leave negative review by mistake. Please create a button that will send an email to custoemrs who already left a review, asking them to ch...

Created almost 3 years ago by mikhail myzgin

Responding to feedback

6 Planned
3 Click to Vote

Different logos on campaigns and forms

to be able to have different logos for different campaigns for both the feedback email and feedback form. As we have different departments it would be great to have another logo added on.

Created 10 months ago by Guest

Alerts, notifications & scheduling

0 Planned
8 Click to Vote

Encourage customers to write longer reviews

I have had a recent phone call with Google who told me that my seller rating stars aren't showing because not enough (minimum of 150 in the last 12 mts) are of a high quality. Well this doesn't explain a lot and I checked my reviews and one thing ...

Created over 2 years ago by Guest

Review form

5 Planned
12 Click to Vote

Re-rated feedbacks report

It would be useful to have a report which tells you how many customers have re-rated their feedback.

Created over 3 years ago by Guest

Reports

0 Planned
4 Click to Vote

Alt tags on all the Feefo images in the widget

The Feefo widget we have on our front page is causing issues with our Lighthouse Audit. Because there are no alt tags on the images in your widget, it’s failing the Accessibility tests. Please could I ask if you can arrange for alt tags to...

Created about 1 year ago by Guest

Public Reviews Page

0 Planned
3 Click to Vote

A/B Testing

There really isn't much in terms of a/b testing different layouts, different times to send out, or recording any of the data when it comes to any changes in Feefo emails to compare what is successful or not. It would be useful to have a platform t...

Created over 2 years ago by Guest

0 Planned
1 Click to Vote

Measure response rate by campaign

Currently, we can identify response rate to individual campaigns. This is needed to understand why some response rates may be lower than others and if questions need to be amended

Created 11 months ago by Guest

Campaign Management

0 Planned
2 Click to Vote

Widget to collect eCommerce service reviews

Looking at some stats, feedback which is collected immediately after an event is 40% more accurate than feedback collected 24 hours or more later. Why not provide a widget which can be integrated onto the eCommerce site checkout confirmation pag...

Created over 2 years ago by Neil Terry

Review Collection

0 Planned
1 Click to Vote

Provide a filtered reviews plugin

Provide a reviews plugin which allows the display to be pre-filtered by a tag - such as an Insight Tag or Sales tag. The configuration/setup of the plugin should mandate the filtering of the display rather than allowing the user to make the decis...

Created about 2 years ago by Neil Terry

Review widgets

0 Planned

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by Status

Filter by Category

Ability to send emails to customers requesting to change their reviews

Different logos on campaigns and forms

Encourage customers to write longer reviews

Re-rated feedbacks report

Alt tags on all the Feefo images in the widget

A/B Testing

Measure response rate by campaign

Widget to collect eCommerce service reviews

Provide a filtered reviews plugin

Filter by Status

Filter by Category

Identify yourself with your email address

Ability to send emails to customers requesting to change their reviews

Different logos on campaigns and forms

Encourage customers to write longer reviews

Re-rated feedbacks report

Alt tags on all the Feefo images in the widget

A/B Testing

Measure response rate by campaign

Widget to collect eCommerce service reviews

Provide a filtered reviews plugin