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Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

1 Click to Vote

Let others search reviews by product or service not just company name

No description provided.

Created 3 months ago by Guest

Public Reviews Page

1
6 Click to Vote

edit scheduled reports

There is no way to currently edit scheduled reports, only to delete. This isn't helpful if you need to change just the time of scheduled report you have to delete and start from scratch remembering all columns needed etc.

Created over 1 year ago by Guest

Public Reviews Page

0
13 Click to Vote

Ask reviewers to add their own image to their reviews if they want to

This would be useful to add a 'face' to the name of a reviewer if anyone using Feefo reviews would like to feature them on their website.

Created over 3 years ago by Toyin Oyedele

Public Reviews Page

2
4 Click to Vote

Showing updated reviews

When a customer updates and re rates and star rating the old review is still prominent and you have to click show replies to see the updated comment. Merchant was unhappy with this as its not promoting the updated comment.

Created about 1 year ago by Guest

Public Reviews Page / Review widgets

0
3 Click to Vote

Alt tags on all the Feefo images in the widget

The Feefo widget we have on our front page is causing issues with our Lighthouse Audit. Because there are no alt tags on the images in your widget, it’s failing the Accessibility tests. Please could I ask if you can arrange for alt tags to...

Created 12 months ago by Guest

Public Reviews Page

0 Planned
3 Click to Vote

Date of Purchase in B2C page

One of our Merchants, Esplora, make a very valid point that for travel companies, for example, the wording 'date of purchase' is not as appropriate as i.e. date of travelling, date of booking, date of return etc - so would it be possible to have s...

Created over 1 year ago by Guest

Public Reviews Page

1
3 Click to Vote

Refresh the look of the customer facing site

We recently added the ability for customers to share their feedback with Google, where the customer is presented an option to click a blue button on the “Thank You for sharing your feedback” page. Unfortunately, the instructions and the button ap...

Created over 1 year ago by Guest

Public Reviews Page

0
4 Click to Vote

Explain and sell Feefo's USP on the

On the merchant page make the point, right at the top, to the customer that these are all "Independently collected reviews from real customers" so they know instantly feedback is not curated by the merchant in any way.

Created almost 2 years ago by Guest

Public Reviews Page

0
5 Click to Vote

Add product search facility to vendors reviews page

Customers would benefit by being able to search for a product on a vendors reviews summary page in feefo, example https://ww2.feefo.com/en-gb/reviews/trackshack-ltd This would allow finding a product, to then be able to see all reviews for the sa...

Created over 3 years ago by Guest

Public Reviews Page

0
3 Click to Vote

A different logo uploaded for Feefo page versus email and survey templates

By having a logo uploaded to feefo public facing webpage that is more flexible (allowing for PNG, transparency, etc) would help make the customer experience more in-tune with the brand. It would be nice to have a different logo than the one used i...

Created over 2 years ago by Guest

Public Reviews Page / Campaign Management

0