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2 Click to Vote

Improve on-boarding

For new customers, it would be great to understand how to fully make the most out of feefo and use the testimonials/social proof across all types of content.

Created about 1 month ago by Lisa Moon

Account setup

0
4 Click to Vote

Preview of brand profile before going live

It would be useful to have the functionality to generate a preview or view a test link of the brand profile page. It'd help both for sign off (particularly for financial product 'promotion') and to spot any problems before it's public.

Created 2 months ago by Guest

Account setup

0
1 Click to Vote

All Campaigns being private as default instead of public

Making the default status for the default and additional new campaigns to private so that they can then be switched to public when ready. Otherwise, if customers set up their own campaigns and don't spot this, we don't get an opportunity to flag ...

Created 3 months ago by Guest

Account setup

0
3 Click to Vote

Preview button for Brand Profile page

To build a preview capability so that customers can see how their vendor page will look before the account goes live. Similar to that of being able to preview feedback request emails and feedback forms, as you set them up. This way customers can s...

Created over 1 year ago by Guest

Account setup

0
5 Click to Vote

Ability to pull Invoices from Admin Dashboard

Invoices are emailed and can be easily misplaced - if these could be pulled off the dashboard as a PDF it would save time for both users and the Feefo accounts team.

Created about 3 years ago by Maddie Russell

Account setup

2
1 Click to Vote

Ability to change HTML Title of Merchant page from within the Hub

Ability to change HTML Title of Merchant page from within the Hub This was available in the old platform, why was it removed?

Created about 1 year ago by Guest

Account setup

1
1 Click to Vote

User role based contact info

For our larger merchants it would be useful to publish contact details based on the merchant user role. i.e. admin users would see senior account owner (onboarding/account management) whilst normal users would see secondary 1st line support contac...

Created over 1 year ago by Guest

Account setup

0
1 Click to Vote

Could users have the ability to send a dummy replication of the email sent by feefo to customers to an email address of our choice (for staff training purposes)?

This is just a small request. So staff can see exactly the format and message the customer is getting, improving awareness.

Created over 2 years ago by Guest

Account setup

1 Already exists
1 Click to Vote

Response rates for SMS in general v normal feedback email

A few merchants have asked that before siging up to SMS they would like to have have supporting evidence that there is an increase in response rates. Do we have any stats available?

Created over 2 years ago by Guest

Account setup

1
0 Click to Vote

Add the ability for users to edit their Merchant Identifier

Edit function to enable users to edit their Merchant Identifier.

Created about 2 years ago by Guest

Account setup

3