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3 Click to Vote

Small UI improvements to setting up new users

When creating a batch of new users, it would be really useful to be able to copy another user and their settings and only edit their name / contact information or any other minor changes. It would speed up the process so much. Additionally, sm...

Created 5 months ago by Guest

Hub usability / Account setup

0
5 Click to Vote

Preview of brand profile before going live

It would be useful to have the functionality to generate a preview or view a test link of the brand profile page. It'd help both for sign off (particularly for financial product 'promotion') and to spot any problems before it's public.

Created 8 months ago by Guest

Account setup

0
3 Click to Vote

User Audit Trail

It would be great to be able to easily see which user last accessed the system and made changes to campaigns, as an example. There has been an instance, for example, where a user has changed the settings on a campaign which has impacted response r...

Created 5 months ago by Guest

Account setup

0
7 Click to Vote

Ability to pull Invoices from Admin Dashboard

Invoices are emailed and can be easily misplaced - if these could be pulled off the dashboard as a PDF it would save time for both users and the Feefo accounts team.

Created over 3 years ago by Maddie Russell

Account setup

2
3 Click to Vote

Preview button for Brand Profile page

To build a preview capability so that customers can see how their vendor page will look before the account goes live. Similar to that of being able to preview feedback request emails and feedback forms, as you set them up. This way customers can s...

Created almost 2 years ago by Guest

Account setup

0
1 Click to Vote

All Campaigns being private as default instead of public

Making the default status for the default and additional new campaigns to private so that they can then be switched to public when ready. Otherwise, if customers set up their own campaigns and don't spot this, we don't get an opportunity to flag ...

Created 8 months ago by Guest

Account setup

0
2 Click to Vote

User role based contact info

For our larger merchants it would be useful to publish contact details based on the merchant user role. i.e. admin users would see senior account owner (onboarding/account management) whilst normal users would see secondary 1st line support contac...

Created about 2 years ago by Guest

Account setup

0
1 Click to Vote

Ability to change HTML Title of Merchant page from within the Hub

Ability to change HTML Title of Merchant page from within the Hub This was available in the old platform, why was it removed?

Created over 1 year ago by Guest

Account setup

1
1 Click to Vote

Could users have the ability to send a dummy replication of the email sent by feefo to customers to an email address of our choice (for staff training purposes)?

This is just a small request. So staff can see exactly the format and message the customer is getting, improving awareness.

Created almost 3 years ago by Guest

Account setup

1 Already exists
1 Click to Vote

Response rates for SMS in general v normal feedback email

A few merchants have asked that before siging up to SMS they would like to have have supporting evidence that there is an increase in response rates. Do we have any stats available?

Created almost 3 years ago by Guest

Account setup

1