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2 Click to Vote

Use colour to show item status better in Sales Upload History

1) Each Sales Upload History file is pretty tricky reading. Better if you use a different colour for each particular status, then it will be so much easier. See attached example.2) Please also INCLUDE the successful lines. Currently they are not t...

Created 28 days ago by Guest

Sales and product tagging

0
65 Click to Vote

Ability to send emails to customers requesting to change their reviews

Sometimes we get negative reviews and we work to make our customers happy. Sometimes sometimes our customers leave negative review by mistake. Please create a button that will send an email to custoemrs who already left a review, asking them to ch...

Created over 3 years ago by mikhail myzgin

Responding to feedback

6 Likely to implement
1 Click to Vote

Auto-save replies/send for approval

Now and again a review may take time to craft, or you may begin writing then need to go and see another department - or even start writing then be called into a meeting. Sometimes the auto logout feature means you will lose anything you had writt...

Created about 1 month ago by Mark Allaway

Responding to feedback

1
1 Click to Vote

See Review Author's Name When Responding to Feedback

We like to respond personally to our reviews. We are currently seeing the name pulled from our billing information and not the name that the author is entering. We would prefer to see the author's chosen name, so we can be sure to respond appropri...

Created about 1 month ago by Guest

Responding to feedback

1
31 Click to Vote

Merchant able to add photos to a feedback

The customer has the ability to upload a photo with their feedback. It would be helpful if we could do that too

Created over 3 years ago by Guest

Responding to feedback

7 Require more information
3 Click to Vote

Include product recommendations on feedback email

Include ability to add like products to the bottom of the feedback request email. Especially in the event of positive responses this could be a repeat custom driver. Showing the customer similar products they may not have seen on site. Ideally usi...

Created 5 months ago by Guest

Sales and product tagging

0
3 Click to Vote

Small UI improvements to setting up new users

When creating a batch of new users, it would be really useful to be able to copy another user and their settings and only edit their name / contact information or any other minor changes. It would speed up the process so much. Additionally, sm...

Created 5 months ago by Guest

Hub usability / Account setup

0
5 Click to Vote

Preview of brand profile before going live

It would be useful to have the functionality to generate a preview or view a test link of the brand profile page. It'd help both for sign off (particularly for financial product 'promotion') and to spot any problems before it's public.

Created 8 months ago by Guest

Account setup

0
3 Click to Vote

User Audit Trail

It would be great to be able to easily see which user last accessed the system and made changes to campaigns, as an example. There has been an instance, for example, where a user has changed the settings on a campaign which has impacted response r...

Created 5 months ago by Guest

Account setup

0
1 Click to Vote

Ability to Add Attachments to Responds from Companies

It would be good if brands could reply with attachments. We take quality control photos before we ship out our products and sometimes, it would be useful to show these in response to negative feedback so that others can make their own minds up on ...

Created about 2 months ago by Guest

Responding to feedback

0