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Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

1 Click to Vote

increase the amount of password tried before you are locked out

increase the amount of password tried before you are locked out.pLEASE CHANGE THIS FROM 3 TO 5 AS SOMETIME CAPS LOCK IS ON or i forget to add a character and would like 5 goes

Created 26 Oct 11:48am by Guest

Account setup

0
1 Click to Vote

Ability to use business specific drop down menus within the individual sale submission fields

This would help us to ensure that everyone is submitting the same data

Created 22 Oct 04:12pm by Guest

Uploading sales

0
73 Click to Vote

Ability to send emails to customers requesting to change their reviews

Sometimes we get negative reviews and we work to make our customers happy. Sometimes sometimes our customers leave negative review by mistake. Please create a button that will send an email to custoemrs who already left a review, asking them to ch...

Created 15 Dec 01:08pm by mikhail myzgin

Responding to feedback

6 Likely to implement
3 Click to Vote

Different user tag permissions across multiple sub accounts

If a user is set up in two accounts on Feefo they currently can not have different tags allocated to their user settings per account. Different accounts may hold different tags and therefore, users need to have the ability to only access the tags ...

Created 20 Aug 10:21am by Guest

Account setup

0
5 Click to Vote

Set feedback request delay by region or country

We have had several 1 star reviews from customers based in Australia and the US because they have received the feedback request before they received their order.The 5-day delay we have set is perfect for our UK customers, which make up the vast ma...

Created 1 Jul 07:04am by Guest

Feefo Essentials

0
1 Click to Vote

Add a "like" button so we can acknowledge the review without having to add a comment (Same as Google review options)

Google use a "like" button, similar to Facebook. This allows me to acknowledge that I've seen your 5 star review, without having to leave a comment. There's only so many ways you can say thanks for your review etc, without it looking repetitive on...

Created 15 Sep 07:38am by Jane Clark

Responding to feedback

1
31 Click to Vote

Merchant able to add photos to a feedback

The customer has the ability to upload a photo with their feedback. It would be helpful if we could do that too

Created 18 Aug 01:44am by Guest

Responding to feedback

7 Require more information
27 Click to Vote

Other people should be blocked from responding to a customer, if someone else is already responding to them.

If both myself, and one of my colleagues are on Feefo at the same time, we may accidently both respond to the same customer at the same time. There needs to be a way of 'blocking' someone else from responding if someone else is already typing in t...

Created 10 Mar 03:47pm by Guest

Responding to feedback

1
1 Click to Vote

search reviews by ones you have put a note on

No description provided

Created 12 Aug 10:00am by Guest

Feefo Essentials

0
1 Click to Vote

Header Discrepancy Between Sales Upload and Product Upload

The header title for product sku in the Sales Upload and Product Upload is different. In the Sales Upload you use the term Product Search Code and in the Product Upload you refer to this as the Search Code. This caused some confusion at our end an...

Created 11 Aug 02:34pm by Guest

Product catalogue

0