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Option to view year to date in 'select time period' on the Dashboard screen

is it possible please to add 'year to date' to the time period on the dashboard screen? It would be good to see how we are performing in the current year. Companies often have a yearly target or KPI and the yearly position would be very benefici...

Created over 3 years ago by Guest

Reports

0
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Button to view all negative feedback

It would be very useful for our contact centre, to have a button to show all un-responded feedback, that contains a negative service or product review (3 stars or below)?

Created over 3 years ago by Guest

Dashboard

3 Already exists
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Could Feefo change the user name of the email being sent to our customers from feedback@feefo.com to merchant@feefo.com?

If this is possible, we think it would result in higher response rates - it would better clarify the purpose of the email, highlight the relationship between Feefo and the merchant, and increase the chances that such an email becomes noticed in a ...

Created almost 4 years ago by Nick Kanonis

Alerts, notifications & scheduling

2 Already exists
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Allow to filter on merchant in feedback page

We use a test merchant for feedback testing on our UAT website. However, all feedback from both our merchants appear in the feedback page. It would be good if there was a filter to select the applicable merchant.

Created about 4 years ago by Guest

Dashboard

0