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Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

3 Click to Vote

Small UI improvements to setting up new users

When creating a batch of new users, it would be really useful to be able to copy another user and their settings and only edit their name / contact information or any other minor changes. It would speed up the process so much. Additionally, sm...

Created 12 Nov 02:32pm by Guest

Hub usability / Account setup

0
8 Click to Vote

Show dd/mm/yyyy date of feedback - not just '3 weeks ago'

When replying to comments on the feedback pages, customers' comments are listed as a vague 'age' rather than having a specific date. For example, a comment will be listed as having been left '3 weeks ago' rather than on a specific date, e.g. dd/mm...

Created 22 Feb 04:42pm by Guest

Hub usability / Responding to feedback

0
2 Click to Vote

Session timeout warning

It would be helpful if the hub warned users before they are logged out.

Created 4 Dec 09:02pm by Guest

Hub usability

0
2 Click to Vote

Add "last quarter" as a field within the timeframe

Useful because lots of business report on a quarterly basis - when scheduling reports we're unable to do this quarterly currently

Created 6 Nov 02:14pm by Guest

Hub usability / Alerts, notifications & scheduling

0
1 Click to Vote

Bulk deletion

Having been through the torturous ordeal of having to delete thousands of pending invites we didn't want to send by having to do batches of 50 at a time and being so slow can you introduce a bulk deletion option

Created 26 Sep 08:49am by Guest

Hub usability / Campaign Management

0 Likely to implement
3 Click to Vote

Different languages

We get quite a few reviews written in our customers native language as opposed to English. Any ideas on how to manage these through Feefo?

Created 26 Jun 01:43pm by Guest

Hub usability

1 Planned
2 Click to Vote

Clicking "need help?" should give me help

Help is good because I can't figure out how to create a new business.

Created 1 Nov 01:10am by Guest

Hub usability

0
1 Click to Vote

Ability to search by email in search bar

Sometimes the reference number corrupts in excel, it would be easier to have the function to search by customer email in the search bar as well instead of clicking in to filters.

Created 5 Mar 12:32pm by Abi Slater

Hub usability

0
1 Click to Vote

Mobile app for merchants

So merchants can access the hub on the go and respond to feedback and look at reports

Created 24 Jan 09:33am by Guest

Hub usability

0
1 Click to Vote

Anonymous customer icon

Make anonymous customer icon more prominent when clicking on feedback and viewing within hub.

Created 3 Dec 11:29am by Anna Craddock

Hub usability / Responding to feedback

0