We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

8 Click to Vote

Prevent folks reviewing PRODUCTS in the SERVICE section

I imagine everyone witnesses this problem... If you do then please support this idea.VERSION 2 OF THIS IDEA FOLLOWS...Customers hastily write product reviews in the service section. Then when they realise their mistake they either express their an...

Created 30 May 08:50am by Guest

Review form

3
14 Click to Vote

Add a Product Review Carousel

Please provide a product review carousel to replicate the service review carousel.

Created 20 Sep 02:04pm by Guest

Review widgets

1
9 Click to Vote

trusted service badge on Merchant page

Customers have requested that we show their Trusted Service accreditation on their merchant page. It a fantastic achievement and it would be great for customers to be able to display as much as possible

Created 22 Jan 05:33pm by Sarah Elkins

Review Promotion

1
5 Click to Vote

Set feedback request delay by region or country

We have had several 1 star reviews from customers based in Australia and the US because they have received the feedback request before they received their order.The 5-day delay we have set is perfect for our UK customers, which make up the vast ma...

Created 1 Jul 07:04am by Guest

Feefo Essentials

0
1 Click to Vote

option on which days to send and not to send reviews

Certain days are better than others to send reviewsWhat if we have an option in the campaign settings on which days to sendi.e. a tick box for each day of the weekthen reviews are only sent on the ticked days for non send days the reviews are queu...

Created 15 Dec 12:50pm by Guest

Imported reviews

0
35 Click to Vote

Feefo Stickers

I would love to show that I am a member of Feefo from our offices by advertising with a sticker for the window. Please can you provide either a graphic so I can get a printer to do it for me or arrange to get this sorted for the members? Thank...

Created 28 Jul 09:32am by David Stappleton

Review Promotion

2
1 Click to Vote

opt out option - losing reviews

I noticed quite a few customers are opted out of Feefo receiving any emailsCan you not make the opt out form only to be from the actual website sending the review as it is from a specific email address set in the hubRemove all Feefo communication...

Created 11 Dec 03:00pm by Guest

Review form

0
25 Click to Vote

Email images!

A big benefit for us was that we could customise the email campaign we send to our customers.... which on the whole we can do with text/logos etc... but, I really don't see the point of the email header image adding a filter to make the image 10x ...

Created 7 Nov 12:10pm by Guest

Campaign Management

3 Likely to implement
1 Click to Vote

Product Review Styling Customisation

All the other widgets have styling options, but not the Product Review widget which is placed on product pages. My website is black and a huge white box looks completley out of place. A simple option for transparent box and size would be very help...

Created 10 Dec 10:11am by Guest

Review widgets

0
32 Click to Vote

Merchant able to add photos to a feedback

The customer has the ability to upload a photo with their feedback. It would be helpful if we could do that too

Created 18 Aug 01:44am by Guest

Responding to feedback

7 Require more information