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2 Click to Vote

Show Trusted Service Award logo on Feefo merchant page

Hi SallyRe Re our conversation just now. It would be great if our Feefo merchant page (the one punters land on when they’re checking us out https://www.feefo.com/en-GB/reviews/opinionpanel-community?displayFeedbackType=SERVICE&timeFrame=YEAR) ...

Created about 1 month ago by ben marks

Review Collection

0
27 Click to Vote

5 Star data collected in the email

Response rates for reviews are low and getting lower because customers are simply being bombarded with surveys and review emails every day. Feefo needs to apply the tactics that many other providers offer whereby the star rating in the email can ...

Created over 1 year ago by Guest

Alerts, notifications & scheduling

3
5 Click to Vote

Ability to edit the merchant page

Allow merchants to edit the layout out the public page to display the content in a more engaging way. Also have the ability to display any accreditation badges they have to the page.

Created 4 months ago by Guest

Public Reviews Page

1
5 Click to Vote

On Page Reviews - Options to choose how many reviews to show on page

Have had a few merchants ask if they can select the amount of reviews to show for their on page integration, this is because they don't want the reviews taking up all the space on their page. They would like the option to choose the amount to show...

Created 5 months ago by Guest

Review widgets

0 Planned
4 Click to Vote

Sale Upload Failed Emails

Currently, when Feefo tries to send a review request to a customer within the set minimum interval, Feefo blocks this, and it triggers a failure message/email to any users registered to the Feefo account. Obviously, we want to know about any othe...

Created 4 months ago by Guest

Alerts, notifications & scheduling

0
2 Click to Vote

Response Performance Report

It is a little confusing to navigate to the Response Performance Report and not get much insight regarding response rates. I'd like to be able to see, in a certain time frame, how many people responded and what percentage the response rates we...

Created 2 months ago by Guest

Reports

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1 Click to Vote

The ability to compare date ranges

When we make changes to strategy, it would be great to be able to compare data on a week by week, month by month or even weekend by weekend basis. It's very time consuming only being able to select one date range, then creating a CSV outside of t...

Created about 1 month ago by Guest

Reports

0
4 Click to Vote

Make selected date range sticky

When logging out and then back in to the Hub, the date range reverts back to the default 30 days. It would be useful for a date range selected to be made sticky so that when re-logging in, the same date range shows as before. Or, allowing the user...

Created 4 months ago by George Candler

Dashboard

1
4 Click to Vote

Additional Tag Breakdown in Feedback Breakdown

Currently the feedback breakdown only allows a primary and secondary tag breakdown, it would be helpful to extend this capability to multiple tags (at least 3). For example, Supercamps break down their reports by venue, course and age of child on ...

Created 5 months ago by Vicki Daruvalla

Reports

0
35 Click to Vote

Feefo Stickers

I would love to show that I am a member of Feefo from our offices by advertising with a sticker for the window. Please can you provide either a graphic so I can get a printer to do it for me or arrange to get this sorted for the members? Thank...

Created over 3 years ago by David Stappleton

Review Promotion

2