We love new ideas!

We have many product launches throughout the year, and it would be great to be able to automate the updates to our product catalog without having to manually update the product catalog spreadsheet and sending it to Feefo.

if we have made a spelling mistake on an response to customer we should be able to go and edit it ourselves rather than waiting on you editing it for us

Be able to send a video to customers to ask them to leave a review - this making it more personal to the customer and so the customer can put a face to the team that helped them with their purchase.

It would save time when forwarding feedback from the Feefo hub to different branches

is there a way in the feedback breakdown report to show the last review date for each branch. currently the only way to see the last review for a branch is to filter the feedback by sales tag - if you have more than 10 branches this is very time ...

Please could you add a tick box that allows those leaving positive the opportunity to sign up to newsletter or other marketing options.

A big benefit for us was that we could customise the email campaign we send to our customers.... which on the whole we can do with text/logos etc... but, I really don't see the point of the email header image adding a filter to make the image 10x ...

The customer has the ability to upload a photo with their feedback. It would be helpful if we could do that too

I would love to show that I am a member of Feefo from our offices by advertising with a sticker for the window. Please can you provide either a graphic so I can get a printer to do it for me or arrange to get this sorted for the members? Thank...

At the moment the reporting doesn't show the amount of Feefo replied per agent. This will enable managers to look at the amount of responses per agent so we can advise on their productivity.