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Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

2 Click to Vote

Reusable place codes

Having a code per store which can be printed on collateral and each customer can use the same code. This would save design/printing costs.

Created about 2 months ago by Guest

Feefo Places

0
3 Click to Vote

Feefo Survey

So we can get further feedback on particular customer journeys and share the Feefo rating from them.

Created 3 months ago by Guest

Campaign Management

0
4 Click to Vote

Preview of brand profile before going live

It would be useful to have the functionality to generate a preview or view a test link of the brand profile page. It'd help both for sign off (particularly for financial product 'promotion') and to spot any problems before it's public.

Created 4 months ago by Guest

Account setup

0
1 Click to Vote

Add "last quarter" as a field within the timeframe

Useful because lots of business report on a quarterly basis - when scheduling reports we're unable to do this quarterly currently

Created about 1 month ago by Guest

Hub usability / Alerts, notifications & scheduling

0
1 Click to Vote

Date of last review to be added as a column in download feedback report.

My client is an estate agent and uses 3 review platforms - Feefo, allAgents & Google reviews. They want each platform to have an equal share of reviews without duplication. They produce a quarterly report from Feefo using the download feedback...

Created about 1 month ago by Guest

Reports

0
34 Click to Vote

Feefo Stickers

I would love to show that I am a member of Feefo from our offices by advertising with a sticker for the window. Please can you provide either a graphic so I can get a printer to do it for me or arrange to get this sorted for the members? Thank...

Created over 3 years ago by David Stappleton

Review Promotion

2
31 Click to Vote

Merchant able to add photos to a feedback

The customer has the ability to upload a photo with their feedback. It would be helpful if we could do that too

Created over 3 years ago by Guest

Responding to feedback

7 Require more information
19 Click to Vote

Email images!

A big benefit for us was that we could customise the email campaign we send to our customers.... which on the whole we can do with text/logos etc... but, I really don't see the point of the email header image adding a filter to make the image 10x ...

Created about 2 years ago by Guest

Campaign Management

3 Likely to implement
1 Click to Vote

User Audit Trail

It would be great to be able to easily see which user last accessed the system and made changes to campaigns, as an example. There has been an instance, for example, where a user has changed the settings on a campaign which has impacted response r...

Created about 1 month ago by Guest

Account setup

0
1 Click to Vote

Feedback Allowance Monitoring

If monthly invoices / packages are based on a monthly volume allowance basis, it would be useful for whomever owns the budget on the account to be notified when they're approaching their usage allowance. This could come in a form of an automated ...

Created about 1 month ago by Guest

Feefo Essentials

0