We love new ideas!

The mange feedback request section is so confusing. Can it not be a simple list like Trustpilot do?? Its so hard to figure out which emails have gone and which are waiting, which are a reminder. I just want to know whats gone and whats waiting,...

This would be useful to add a 'face' to the name of a reviewer if anyone using Feefo reviews would like to feature them on their website.

We sell holidays rather than tangible assets, so it would be great if we could tailor the review category titles to 'Booking Experience' and 'Holiday Experience' or something similar. Naturally, we want to capture both 'Product' and 'Service' rati...

One of our Merchants, Esplora, make a very valid point that for travel companies, for example, the wording 'date of purchase' is not as appropriate as i.e. date of travelling, date of booking, date of return etc - so would it be possible to have s...

Hello - we seek reviews from site visitors who make product enquiries on our site. The products they are considering have a long lead time before purchase as it's 'trip of a lifetime' holidays. We use Woo Commerce for our online product management...

It would be useful to have more B2C related info on your website, everything is really aimed at businesses and how it helps improve sales but there is very little material about the value of other customers feedback to other customers, why clients...

We recently added the ability for customers to share their feedback with Google, where the customer is presented an option to click a blue button on the “Thank You for sharing your feedback” page. Unfortunately, the instructions and the button ap...

The new carousel feature only shows reviews that have a review title. Unfortunately many of our customers neglect to complete this field making their reviews ineligible for the carousel, Can the review field be made mandatory to circumvent this is...

Basically issue is, when I get the email to say there is feedback, the content of the email is so spread out that I have scroll down the screen to actually read the feedback. This is not seem to be a big deal, but I am on the computer all day lon...

A customer has asked if we could add a function to translate the reviews that come in different languages. They currently just copy it into Google Translate but this function in Feefo would be handy.