We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

3 Click to Vote

Customise reviews to display based on location or age

We would like to ask customers for their location and age, and providing they opt in and are happy for us to use this information, store this in a way so that other potential customers that land on our site can see 'reviews from people in your are...

Created 7 months ago by Guest

0
4 Click to Vote

product carousel - service carousel is pointless for a product based business. trustpilot do this

No description provided.

Created 10 months ago by Guest

Review Promotion

0
2 Click to Vote

Transparent Score Badge Widget

Either a transparent PNG or make it so that it's code-based (not an image) so that we can skin it.

Created 5 months ago by Guest

Review widgets

0
3 Click to Vote

Help tool for merchants on how a customer can re-rate/edit their feedback comments

Get questions daily from merchants on how a customer can re-rate their feedback and edit their comments, it doesn't appear to be self-explanatory. I have attached what I normally send to merchants in an email or live chat. Idea came from merchant...

Created 8 months ago by Guest

Feefo Essentials

1 Likely to implement
5 Click to Vote

Review Translations

A really useful thing would be to get Feefo to translate feedback. A lot of our customers are from Europe and so their feedback isn’t in English.

Created about 1 year ago by Guest

Review widgets

3
17 Click to Vote

Review Input Error on (+) & (-) Choices

We have several customers leave an awesome comment and then leave a Poor or Very Poor Rating. After contacting them, they expressed their apologies as it was done in error. We, as the company, then ask them to update their response; this feels ...

Created over 3 years ago by Adam Brewer

Review form

6 Likely to implement
1 Click to Vote

Feefo Places - Product Feedback

To have as an option where some clients, usually companies who have brokers, sell one product - so the codes can be set up with generic product descriptions - each broker then has their own codes but it asks both a service and product question. (...

Created 3 months ago by Guest

Feefo Places

0
1 Click to Vote

Bulk deletion

Having been through the torturous ordeal of having to delete thousands of pending invites we didn't want to send by having to do batches of 50 at a time and being so slow can you introduce a bulk deletion option

Created 3 months ago by Guest

Hub usability / Campaign Management

0
6 Click to Vote

Formatting to be better when sharing reviews. At the moment it's too poor to share

We have thousands of great reviews which I would like to be able to share (ideally in bulk schedule) but the formatting is so bad that I can't bring my self to share the reviews which is such a shame but also feels like a bit of a waste of money a...

Created over 1 year ago by francesca gubbay

Social network sharing

1 Likely to implement
17 Click to Vote

Customers comments should be highlighted instead of highlighting our response

Customers want to see other customers reviews.

Created almost 4 years ago by Guest

1 Require more information

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by Status

Filter by Category

Customise reviews to display based on location or age

product carousel - service carousel is pointless for a product based business. trustpilot do this

Transparent Score Badge Widget

Help tool for merchants on how a customer can re-rate/edit their feedback comments

Review Translations

Review Input Error on (+) & (-) Choices

Feefo Places - Product Feedback

Bulk deletion

Formatting to be better when sharing reviews. At the moment it's too poor to share

Customers comments should be highlighted instead of highlighting our response

Filter by Status

Filter by Category

Identify yourself with your email address

Customise reviews to display based on location or age

product carousel - service carousel is pointless for a product based business. trustpilot do this

Transparent Score Badge Widget

Help tool for merchants on how a customer can re-rate/edit their feedback comments

Review Translations

Review Input Error on (+) & (-) Choices

Feefo Places - Product Feedback

Bulk deletion

Formatting to be better when sharing reviews. At the moment it's too poor to share

Customers comments should be highlighted instead of highlighting our response