We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

11 Click to Vote

Filter by anonymous and public

It would be good to be able to filter by those that chose to be anonymous and those that didn't.

Created 18 Mar 10:52am by Guest

Dashboard

1 Likely to implement
2 Click to Vote

Use colour to show item status better in Sales Upload History

1) Each Sales Upload History file is pretty tricky reading. Better if you use a different colour for each particular status, then it will be so much easier. See attached example.2) Please also INCLUDE the successful lines. Currently they are not t...

Created 10 Mar 11:49am by Guest

Sales and product tagging

0
11 Click to Vote

If you could, would you want to find out whether your customers are using a smartphone, tablet or laptop to give you feedback?

Customers don't exactly behave the same way, and so knowing what medium they use to access their emails may allow you to further reach out to them and market them in slightly different ways.

Created 29 Feb 03:27pm by Nick Kanonis

Reports

0
11 Click to Vote

Incentivise Social Sharing

I would like the ability to incentivise my customer to share their feefo reviews

Created 4 Feb 04:14pm by Guest

Review Promotion

0
3 Click to Vote

Feefo Survey

So we can get further feedback on particular customer journeys and share the Feefo rating from them.

Created 17 Sep 12:25pm by Guest

Campaign Management

1 Planned
1 Click to Vote

search reviews by ones you have put a note on

No description provided

Created 12 Aug 10:00am by Guest

Feefo Essentials

0
4 Click to Vote

Allow different feedback request times, on different days.

We send out feedback requests at 10am on a Saturday and get a really good response rate. Sending requests out at 10am on a weekday has a really poor response rate though so, we have to remember to amend the time of the feedback requests of the ca...

Created 27 Mar 10:55am by Guest

Campaign Management

0
4 Click to Vote

Rateable Attributes in Enter Individual Sale

When a merchant uploads via a data sheet they have the option to use rateable attributes, when uploading on the individual basis this is not an option. Are we able to add in this field?

Created 25 Mar 04:19pm by Sarah CA

Uploading sales

0
4 Click to Vote

Product Catalogue spreadsheet to be added to the Hub

Please can we have the Product Catalogue spreadsheet added to the hub under manage manual catalogue so this is accessible to all without the Feefo team needing to send this out.This will help those customers going through Virtual Implementation.

Created 25 Mar 04:18pm by Sarah CA

Product catalogue

1
1 Click to Vote

Header Discrepancy Between Sales Upload and Product Upload

The header title for product sku in the Sales Upload and Product Upload is different. In the Sales Upload you use the term Product Search Code and in the Product Upload you refer to this as the Search Code. This caused some confusion at our end an...

Created 11 Aug 02:34pm by Guest

Product catalogue

0