We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

2 Click to Vote

Reusable place codes

Having a code per store which can be printed on collateral and each customer can use the same code. This would save design/printing costs.

Created 7 months ago by Guest

Feefo Places

0
1 Click to Vote

Match the fields on the individual sale upload form to the fields in the multiple sales spreadsheet

Useful for customers who have more than one saleschannel, and may need to log a few phone orders individually on top of using the plug in etc, or for smaller businesses with lower sales numbers per day, who will find it easier and more efficient t...

Created 4 months ago by Guest

Uploading sales

0
1 Click to Vote

Add Customer name to Manage Feedback Requests - Download as CSV

Hi, It would be useful if you could add the customer name to the CSV report from the Manage Feedback Requests page. Thanks

Created 4 months ago by Guest

0
13 Click to Vote

Ask reviewers to add their own image to their reviews if they want to

This would be useful to add a 'face' to the name of a reviewer if anyone using Feefo reviews would like to feature them on their website.

Created about 4 years ago by Toyin Oyedele

Public Reviews Page

2
13 Click to Vote

Re-rated feedbacks report

It would be useful to have a report which tells you how many customers have re-rated their feedback.

Created about 4 years ago by Guest

Reports

0 Likely to implement
9 Click to Vote

Encourage customers to write longer reviews

I have had a recent phone call with Google who told me that my seller rating stars aren't showing because not enough (minimum of 150 in the last 12 mts) are of a high quality. Well this doesn't explain a lot and I checked my reviews and one thing ...

Created almost 3 years ago by Guest

Review form

5 Planned
1 Click to Vote

A viewable score for multiple campaigns

We use the multiple campaigns and when I look on the manage campaign tab it'd be great to see the individual score of that department without having to mess with changing tags in the main overview.

Created 4 months ago by Dan Grayson

Performance profiling

0
1 Click to Vote

QR code for customers

A QR code linking to our review site - it would help with face to face sales as we could put the QR code on the receipt and customers would still be verified by link.

Created 4 months ago by Guest

Review form

0
1 Click to Vote

Sharepoint Carousel

It would be great if we could have a Feefo Review carousel on our Sharepoint homepage, so staff can see reviews constantly.

Created 4 months ago by Chris Kerrigan

eCommerce plugins

0
12 Click to Vote

Feefo need to have changeable settings so that response time can be in conjuction with working hours

Not all businesses work Monday to Friday 9am to 5pm and therefore negative feedback posted on a Friday evening will not get responded to until Monday thus making the response time higher but inaccurate as the business is closed. We need to be abl...

Created about 4 years ago by Guest

Reports

0

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by Status

Filter by Category

Reusable place codes

Match the fields on the individual sale upload form to the fields in the multiple sales spreadsheet

Add Customer name to Manage Feedback Requests - Download as CSV

Ask reviewers to add their own image to their reviews if they want to

Re-rated feedbacks report

Encourage customers to write longer reviews

A viewable score for multiple campaigns

QR code for customers

Sharepoint Carousel

Feefo need to have changeable settings so that response time can be in conjuction with working hours

Filter by Status

Filter by Category

Identify yourself with your email address

Reusable place codes

Match the fields on the individual sale upload form to the fields in the multiple sales spreadsheet

Add Customer name to Manage Feedback Requests - Download as CSV

Ask reviewers to add their own image to their reviews if they want to

Re-rated feedbacks report

Encourage customers to write longer reviews

A viewable score for multiple campaigns

QR code for customers

Sharepoint Carousel

Feefo need to have changeable settings so that response time can be in conjuction with working hours