We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

1 Click to Vote

Re-rate experience

Its not very clear for an end consumer how to re-rate. Often they with reply with a comment saying how positive the resolution has been but dont know how to change the star rating. This should be made clearer

Created 5 days ago by Sarah Elkins

Review Collection

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Filter Reviews by Product on Merchant page

For companies like ours that have multiple products, it would be beneficial for the user to just see reviews for the products they are interested in.

Created 5 days ago by Guest

Public Reviews Page

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Ability to Add Attachments to Responds from Companies

It would be good if brands could reply with attachments. We take quality control photos before we ship out our products and sometimes, it would be useful to show these in response to negative feedback so that others can make their own minds up on ...

Created 6 days ago by Guest

Responding to feedback

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Match the fields on the individual sale upload form to the fields in the multiple sales spreadsheet

Useful for customers who have more than one saleschannel, and may need to log a few phone orders individually on top of using the plug in etc, or for smaller businesses with lower sales numbers per day, who will find it easier and more efficient t...

Created 8 days ago by Guest

Uploading sales

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Add Customer name to Manage Feedback Requests - Download as CSV

Hi, It would be useful if you could add the customer name to the CSV report from the Manage Feedback Requests page. Thanks

Created 9 days ago by Guest

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Response Performance Report

It is a little confusing to navigate to the Response Performance Report and not get much insight regarding response rates. I'd like to be able to see, in a certain time frame, how many people responded and what percentage the response rates we...

Created 11 days ago by Guest

Reports

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A viewable score for multiple campaigns

We use the multiple campaigns and when I look on the manage campaign tab it'd be great to see the individual score of that department without having to mess with changing tags in the main overview.

Created 13 days ago by Dan Grayson

Performance profiling

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QR code for customers

A QR code linking to our review site - it would help with face to face sales as we could put the QR code on the receipt and customers would still be verified by link.

Created 13 days ago by Guest

Review form

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Sharepoint Carousel

It would be great if we could have a Feefo Review carousel on our Sharepoint homepage, so staff can see reviews constantly.

Created 16 days ago by Chris Kerrigan

eCommerce plugins

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Create an App intergration with HubSpot CRM

We use HubSpot for all of our CRM needs including tracking quotes and bookings for our travel business. It would be most helpful to have a widget within HubSpot that would allow us to send a Feefo review request directly from the client's HubSpot ...

Created 27 days ago by Guest

Review Collection

1

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by Status

Filter by Category

Re-rate experience

Filter Reviews by Product on Merchant page

Ability to Add Attachments to Responds from Companies

Match the fields on the individual sale upload form to the fields in the multiple sales spreadsheet

Add Customer name to Manage Feedback Requests - Download as CSV

Response Performance Report

A viewable score for multiple campaigns

QR code for customers

Sharepoint Carousel

Create an App intergration with HubSpot CRM

Filter by Status

Filter by Category

Identify yourself with your email address

Re-rate experience

Filter Reviews by Product on Merchant page

Ability to Add Attachments to Responds from Companies

Match the fields on the individual sale upload form to the fields in the multiple sales spreadsheet

Add Customer name to Manage Feedback Requests - Download as CSV

Response Performance Report

A viewable score for multiple campaigns

QR code for customers

Sharepoint Carousel

Create an App intergration with HubSpot CRM