We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

105 Click to Vote

Editing my response to a review as a merchant

When i made a spelling error etc. Now you have made this very difficult.

Created about 3 years ago by Tracey Morgan

Responding to feedback

19 Shipped
46 Click to Vote

Promote my reviews into facebook and instagram ads!

It would be great if I could turn my photo and video reviews into adverts within Facebook and Instagram.

Created over 3 years ago by Guest

Review Promotion

3 Shipped
42 Click to Vote

When going onto next page of feedback, should bring you to top of page instead of bottom

When you go onto the next page of your feedback, the page is loaded at the bottom. So you have to scroll to the top of the page to read the feedback and then scroll to the bottom again to go onto the next page. Hope that makes sense - it's somethi...

Created over 3 years ago by Guest

1 Shipped
44 Click to Vote

Feefo should offer a 5 star rating

Vote if you would like feefo to offer a 5 star rating scale. Leave a comment if you would rather use the 4 point scale

Created about 4 years ago by Guest

1 Shipped
37 Click to Vote

Ability to send feedback requests via SMS

Vote if you would like to send feedback requests via SMS

Created about 4 years ago by Kirsten Mclean

4 Shipped
29 Click to Vote

Text Analytics on all Feefo Feedback

It would be useful to know what topics are trending within my feefo feedback. I would like to be able to report on exactly what people are talking about within both their service and product feedback and understand how this effects customer satisf...

Created over 3 years ago by Kirsten Mclean

Reports

0 Shipped
2 Click to Vote

Improve on-boarding

For new customers, it would be great to understand how to fully make the most out of feefo and use the testimonials/social proof across all types of content.

Created 5 months ago by Lisa Moon

Account setup

0 Shipped
15 Click to Vote

Negative Feedback Reports - Schedule Reports

An item I miss from the old platform is the ability to schedule reports showing all Negative Service and Negative Product feedback, from a specific time frame. It was useful to us to be able to send this weekly to relevant people within the busin...

Created about 3 years ago by Emily Kirkland

Reports

1 Shipped
5 Click to Vote

Edit a response to customer

if we have made a spelling mistake on an response to customer we should be able to go and edit it ourselves rather than waiting on you editing it for us

Created over 1 year ago by Guest

Responding to feedback

2 Shipped
11 Click to Vote

Why has the text box changed so I can only see one line of my response

I can no longer see what I'm writing when sending a message, as you cannot edit the text, it's important you can see what you've written in whole, rather than just a line at a time.

Created over 3 years ago by Guest

1 Shipped

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by Status

Filter by Category

Editing my response to a review as a merchant

Promote my reviews into facebook and instagram ads!

When going onto next page of feedback, should bring you to top of page instead of bottom

Feefo should offer a 5 star rating

Ability to send feedback requests via SMS

Text Analytics on all Feefo Feedback

Improve on-boarding

Negative Feedback Reports - Schedule Reports

Edit a response to customer

Why has the text box changed so I can only see one line of my response

Filter by Status

Filter by Category

Identify yourself with your email address

Editing my response to a review as a merchant

Promote my reviews into facebook and instagram ads!

When going onto next page of feedback, should bring you to top of page instead of bottom

Feefo should offer a 5 star rating

Ability to send feedback requests via SMS

Text Analytics on all Feefo Feedback

Improve on-boarding

Negative Feedback Reports - Schedule Reports

Edit a response to customer

Why has the text box changed so I can only see one line of my response