We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

105 Click to Vote

Editing my response to a review as a merchant

When i made a spelling error etc. Now you have made this very difficult.

Created 6 Dec 09:12am by Tracey Morgan

Responding to feedback

19 Shipped
46 Click to Vote

Promote my reviews into facebook and instagram ads!

It would be great if I could turn my photo and video reviews into adverts within Facebook and Instagram.

Created 18 Aug 01:05pm by Guest

Review Promotion

3 Shipped
42 Click to Vote

When going onto next page of feedback, should bring you to top of page instead of bottom

When you go onto the next page of your feedback, the page is loaded at the bottom. So you have to scroll to the top of the page to read the feedback and then scroll to the bottom again to go onto the next page. Hope that makes sense - it's somethi...

Created 18 Aug 08:13am by Guest

1 Shipped
44 Click to Vote

Feefo should offer a 5 star rating

Vote if you would like feefo to offer a 5 star rating scale. Leave a comment if you would rather use the 4 point scale

Created 4 Feb 03:41pm by Guest

1 Shipped
37 Click to Vote

Ability to send feedback requests via SMS

Vote if you would like to send feedback requests via SMS

Created 4 Feb 04:56pm by Kirsten Mclean

4 Shipped
29 Click to Vote

Text Analytics on all Feefo Feedback

It would be useful to know what topics are trending within my feefo feedback. I would like to be able to report on exactly what people are talking about within both their service and product feedback and understand how this effects customer satisf...

Created 18 Aug 07:51am by Kirsten Mclean

Reports

0 Shipped
15 Click to Vote

Negative Feedback Reports - Schedule Reports

An item I miss from the old platform is the ability to schedule reports showing all Negative Service and Negative Product feedback, from a specific time frame. It was useful to us to be able to send this weekly to relevant people within the busin...

Created 22 Nov 12:30pm by Emily Kirkland

Reports

1 Shipped
11 Click to Vote

Why has the text box changed so I can only see one line of my response

I can no longer see what I'm writing when sending a message, as you cannot edit the text, it's important you can see what you've written in whole, rather than just a line at a time.

Created 27 Sep 07:17am by Guest

1 Shipped
3 Click to Vote

Improve on-boarding

For new customers, it would be great to understand how to fully make the most out of feefo and use the testimonials/social proof across all types of content.

Created 19 Sep 02:46pm by Lisa Moon

Account setup

0 Shipped
2 Click to Vote

Show Trusted Service Award logo on Feefo merchant page

Hi SallyRe Re our conversation just now. It would be great if our Feefo merchant page (the one punters land on when they’re checking us out https://www.feefo.com/en-GB/reviews/opinionpanel-community?displayFeedbackType=SERVICE&timeFrame=YEAR) ...

Created 28 Feb 02:20pm by ben marks

Review Collection

0 Shipped

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by status

Filter by category

Editing my response to a review as a merchant

Promote my reviews into facebook and instagram ads!

When going onto next page of feedback, should bring you to top of page instead of bottom

Feefo should offer a 5 star rating

Ability to send feedback requests via SMS

Text Analytics on all Feefo Feedback

Negative Feedback Reports - Schedule Reports

Why has the text box changed so I can only see one line of my response

Improve on-boarding

Show Trusted Service Award logo on Feefo merchant page

Filter by status

Filter by category

Identify yourself with your email address

Editing my response to a review as a merchant

Promote my reviews into facebook and instagram ads!

When going onto next page of feedback, should bring you to top of page instead of bottom

Feefo should offer a 5 star rating

Ability to send feedback requests via SMS

Text Analytics on all Feefo Feedback

Negative Feedback Reports - Schedule Reports

Why has the text box changed so I can only see one line of my response

Improve on-boarding

Show Trusted Service Award logo on Feefo merchant page