We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

31 Click to Vote

Merchant able to add photos to a feedback

The customer has the ability to upload a photo with their feedback. It would be helpful if we could do that too

Created 18 Aug 01:44am by Guest

Responding to feedback

7 Require more information
18 Click to Vote

Customers comments should be highlighted instead of highlighting our response

Customers want to see other customers reviews.

Created 5 Mar 12:53pm by Guest

1 Require more information
2 Click to Vote

Feefo Places - Product Feedback

To have as an option where some clients, usually companies who have brokers, sell one product - so the codes can be set up with generic product descriptions - each broker then has their own codes but it asks both a service and product question. (...

Created 26 Sep 12:14pm by Guest

Feefo Places

1 Require more information
1 Click to Vote

Email Campaigns using Feefo Sales Database

We would like to use the Feefo system to email our customers, by product etc.

Created 28 Mar 05:29am by Lee Thorne

4 Require more information
5 Click to Vote

Google Business Reviews

Hi - is there anyway we can integrate our feefo account with our google + business account?

Created 25 Sep 06:43pm by Guest

Google My Business

0 Require more information
1 Click to Vote

Health scores for individual users

More insight for csm's

Created 13 Jan 04:02pm by Guest

Feefo Essentials

1 Require more information
3 Click to Vote

Email link star rating Integration to add on our company emails

It would be great to be able to add a link integration onto our company emails. Trust Pilot offer this, email signature

Created 5 Mar 05:28pm by Teresa Kirsch

Review widgets

2 Require more information
4 Click to Vote

When our customer adds text to both service and product fields, the words "service" and "product" always appears above their comments, when the customer fills out one field only it does not.

Can we have this fixed please? See attached.

Created 20 Oct 10:10am by Nick Kanonis

0 Require more information
1 Click to Vote

Trigger Different Actions based on Feedback star that is selected

We're looking to include additional questions to our Feefo Feedback forms but we would like to ask a different set of questions based on the feedback star that the customer gives us. We have different questions for a customer who gives us one star...

Created 1 Jul 07:45pm by Guest

Review form

1 Require more information
1 Click to Vote

Download Feedback API to include anonymous flag

Pour Moi currently use this and are having issues with Feefo anonymous reviews appearing on their site as the download feedback api does not allow such functionality.

Created 18 Dec 04:04pm by Guest

Review widgets

1 Require more information

We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

Filter by status

Filter by category

Merchant able to add photos to a feedback

Customers comments should be highlighted instead of highlighting our response

Feefo Places - Product Feedback

Email Campaigns using Feefo Sales Database

Google Business Reviews

Health scores for individual users

Email link star rating Integration to add on our company emails

When our customer adds text to both service and product fields, the words "service" and "product" always appears above their comments, when the customer fills out one field only it does not.

Trigger Different Actions based on Feedback star that is selected

Download Feedback API to include anonymous flag

Filter by status

Filter by category

Identify yourself with your email address

Merchant able to add photos to a feedback

Customers comments should be highlighted instead of highlighting our response

Feefo Places - Product Feedback

Email Campaigns using Feefo Sales Database

Google Business Reviews

Health scores for individual users

Email link star rating Integration to add on our company emails

When our customer adds text to both service and product fields, the words "service" and "product" always appears above their comments, when the customer fills out one field only it does not.

Trigger Different Actions based on Feedback star that is selected

Download Feedback API to include anonymous flag