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RSS Page Feeds so feefo can be feed into social customer service management tools

Hootsuite enterprise and ubervu are able to listen across the web and social network sites and pull in brand conversations, customer service queries and leads. The inbuilt workflow and approval process means tasks can be assigned out to the right team members. Our team would be able to respond to reviews on feefo much quicker and more efficiently if we could manage responses through Hootsuite enterprise and UberVu rather than having to login to Feefo separately. This is a disadvantage of using Feefo vs other providers like Trustpilot.

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  • Mar 1 2016
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