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Make Merchants' Responses a little more obvious

At the moment on the feefo website, retailers' responses to negative feedback appears as a very small link headed "- 1 more entry" - this is not obvious at all and certainly not obvious as a retailers' reply.   If the actual comments need to be hidden, can this link not be made slightly bigger and be headed "- Merchant's Reply"  or "- 1 more entry - Merchant's Reply"  - if possible where the word Merchant appears the actual merchant's name would appear so in our case "- Rockshore's Reply".   This would benefit new customers who at the moment can easily miss the merchants' responses which can negatively impact on us as merchants if it looks like we are not responding to customers with these negative feedbacks.

  • Guest
  • Jan 17 2017
  • Attach files
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