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Can Feefo send bespoke surveys for example "How likely are you to recommend this business to a friend or colleague" to gain a NEP-Net Promotor Score.

It's simple for customers and gives companies the ability to benchmark themselves in the marketplace by comparing this one score.

  • Charlotte Osborne
  • Feb 16 2017
  • Already exists
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  • William Clack commented
    March 23, 2017 09:38

    Hi Charlotte,

    You will be pleased to know that we do provide a Net Promoter Score as an additional feature to the Feefo feedback form.

    May I suggest that you get in touch with the team so that you can get access to our NPS tool :)

    Kind regards,

    William