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What if each merchant had the ability to fully customise their survey questions?

Hi Kirsten, I think Feefo Campaigns is going to be a valuable tool. But what if you gave us the capability of customising or building our own survey questions. We can still keep your service rating as is in order to measure overall customer satisfaction ratings. Let me know if you want me to send you an example of what I mean by this.

  • Nick Kanonis
  • Apr 11 2017
  • Already exists
  • Attach files
  • Kirsten Mclean commented
    11 Apr, 2017 12:23pm

    Hi Nick!

    You can actually do this with out 'Custom Question' product. I'll talk to your account manager now and get them to get in touch with you to discuss this in more detail.

    Thank you for raising this idea!