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We would like a report showing how many reviews we have replied to within a given day.

The current report only shows number of reviews we replied to from the feedback that came in that same day. The report that we are looking for was available on Feefo V.1 and was called Housekeeping Report. We desperately need this report back on as it is too much of a hassle trying to count our responses manually.

  • Nick Kanonis
  • Apr 13 2017
  • Likely to implement
  • Apr 20, 2017

    Admin Response

    We have investigated the problem and there is a bug on the Activity Summary Report.     We have raised this as an issue and will keep you updated on progress and planned release dates for the fix.

  • Attach files
  • Nick Kanonis commented
    19 Apr, 2017 07:41am

    That doesn't ring a bell for some reason. I'm sure it was within the Housekeeping reports. Is there any way you can print screen the titles of your H.K. reports so that I can get a better view? 

  • Kirsten Mclean commented
    19 Apr, 2017 07:36am

    Hi Nick, 

    I've just looked at the system - could it be the Customer Service\Feefo Daily Report?

  • Nick Kanonis commented
    19 Apr, 2017 07:18am

    and it was in the form of a table

  • Nick Kanonis commented
    19 Apr, 2017 07:11am

    I think it was a report called 'user report' or something of that nature...Does this ring a bell?

  • Kirsten Mclean commented
    18 Apr, 2017 10:56am

    Hi Nick,   
    Do you remember which particular house keeping report contained this information?  I'll look it up.