We love new ideas!

Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.

We would like a report showing how many reviews we have replied to within a given day.

The current report only shows number of reviews we replied to from the feedback that came in that same day. The report that we are looking for was available on Feefo V.1 and was called Housekeeping Report. We desperately need this report back on as it is too much of a hassle trying to count our responses manually.

  • Nick Kanonis
  • Apr 13 2017
  • Likely to implement
  • Apr 20, 2017

    Admin Response

    We have investigated the problem and there is a bug on the Activity Summary Report.     We have raised this as an issue and will keep you updated on progress and planned release dates for the fix.

  • Attach files
  • Kirsten Mclean commented
    April 18, 2017 10:56

    Hi Nick,   
    Do you remember which particular house keeping report contained this information?  I'll look it up.


    Thanks

  • Nick Kanonis commented
    April 19, 2017 07:11

    I think it was a report called 'user report' or something of that nature...Does this ring a bell?

  • Nick Kanonis commented
    April 19, 2017 07:18

    and it was in the form of a table

  • Kirsten Mclean commented
    April 19, 2017 07:36

    Hi Nick, 

    I've just looked at the system - could it be the Customer Service\Feefo Daily Report?



  • Nick Kanonis commented
    April 19, 2017 07:41

    That doesn't ring a bell for some reason. I'm sure it was within the Housekeeping reports. Is there any way you can print screen the titles of your H.K. reports so that I can get a better view?