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Public display of a customer name in merchants response

In V1 when a merchant started their reply with Dear, Hi or Hello on the top line of the response box anything else that was typed after the salutation on that line was hidden on the public page.  The body of the response would then be typed on the next line down (rather like a letter!)  This meant that merchants could reply to their customers personally, so the salutation and name (Dear Mrs Jones) would show on the  response email sent to the customeris  but the cusotmers name would not be visible on public pages.   

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  • Aug 11 2017
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