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Notification from Feefo when client replies to my feedback

When I reply to a guest on Feefo thanking them for their feedback etc. I am not notified when they reply, would be helpful if this could be done.

  • Guest
  • May 10 2016
  • Already exists
  • Attach files
  • Kirsten Mclean commented
    May 16, 2016 15:13

    Hi Neelam,

    Thanks for the idea post! The good news is that this feature already exisits, you should automatically get a notification if a customer has replied to one of your replies. I'll send you an example through to your email now.

    Kind Regards,