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Add 'Feedback type' column to CSV export for the 'Download feedback' report


The 'feedback type' column appears online when running this report, but this column is then omitted when downloading the feedback in a CSV file.

It would be most helpful if this column remained when exporting the data, as it would then allow us to filter all of the downloaded feedback by either service or product.

Thanks for listening :)

  • Guest
  • Oct 24 2017
  • Shipped
  • Dec 4, 2018

    Admin Response

    Enhanced Download Feedback Report to allow  you to select the columns contained within the export.

  • Attach files
  • Admin
    Neil Terry commented
    December 03, 2018 13:40

    Hi James,

    The Download Feedback Report allows you to select the columns to export.   We have separate product and service columns for each type of content.   

    I don't think it would add much value providing a separate type column based on the above.    

    Please let me know if I am misunderstanding something.

    Thanks, Neil

  • Guest commented
    December 03, 2018 17:48

    Has this report changed at all since the idea was logged in Oct 2017? It feels as though there are more columns to choose from than there once were(?). Either way, we think you can go ahead and close this ticket.

    Many thanks.

  • Admin
    Neil Terry commented
    December 04, 2018 08:51

    Hi James, 

    We launched some improvements to the Download Feedback Report as part of the Hub redesign.  

    Thanks, Best regards, Neil