We mainly sell B2B, and may deal with more than one contact at each customer (company), i.e. accounts contacts / managers / supervisors.
These people may not necessarily place each order, and may not know ins and outs of all of each product, however they are still customer, and should be able to give us a review and feedback.
It would be great if me could send these people a 'Service Only' feedback request.
This is possible by selecting a service only feedback form