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A way that customers can be emailed notification of feedbacks to which they have not responded to yet?

Ideally at a minimum 1 and 2 star reviews.  This came up in a call from Boyd Night Air Bed.

  • Guest
  • Jan 16 2018
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    Tanja Ehrhardt commented
    7 Dec, 2018 02:57pm

    Can you elaborate on this please? Do you mean the reminder emails?