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Search Feedbacks by customer name

I would like to be able to search feedbacks by customer name because there is often a delay between the feedback coming in, carrying out research into what has happened and then finding the feedback on Feefo in order to respond to the customer.  If I could search by surname that would be easier than scrolling through.

  • Guest
  • May 25 2016
  • Shipped
  • Jul 12, 2017

    Admin Response

    From the feedback section within the portal.   There is a Customer Name filter which can be used to filter by customer name.  Alternatively you can filter by Customer Reference or Customer Email Address.

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