Hello - we seek reviews from site visitors who make product enquiries on our site. The products they are considering have a long lead time before purchase as it's 'trip of a lifetime' holidays. We use Woo Commerce for our online product management and Feefo have a plug in to send automatic invitations for review when the status of an 'order' is 'completed'. We would like to be able to actio n this when the status is 'processing' because this is the stage at which we're providing the greatest service level whether they decide to book the trip or not. It would be extremely helpful to be able to send the review to customers at Processing stage. It would greatly help businesses like ours seeking reviews of service not just reviews of product.