Please take part in sharing your ideas with us. If you think there is a new feature we should be adding or an enhancement which needs making let us know! You can also vote for and comment on other ideas.
if we have made a spelling mistake on an response to customer we should be able to go and edit it ourselves rather than waiting on you editing it for us
Other suggestions to this nature have been made and it is advised to be in planning.
The ability to provide the user with time to edit a response after clicking send is currently in development.
You won't be notified about changes to this idea.