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Help tool for merchants on how a customer can re-rate/edit their feedback comments

Get questions daily from merchants on how a customer can re-rate their feedback and edit their comments, it doesn't appear to be self-explanatory.

I have attached what I normally send to merchants in an email or live chat. Idea came from merchant asking where they could find this information on the knowledge base, so knowledge base seems like a good place to put it.

  • Guest
  • May 1 2019
  • Likely to implement
  • Attach files
  • Admin
    Neil Terry commented
    8 May, 2019 07:41am

    Hi Jackie,

    Thanks for this.  I'll work on getting this added to the KB.

    Thanks, Neil